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Password recovery

As part of our continuous website management process we are improving the security of our login forms and password handling. This now means that you are required to correctly enter your password, including any upper or lower case characters that it may contain. If you miss type the password several times you will be asked to additionally enter a combination of letters and numbers which will be displayed embedded in a picture. If you continue to incorrectly enter the password or the combination of letters and numbers your account will be locked out. You will then be given additional guidance on how to reactivate your account.

Have you forgotten your user name or password? Please enter your registered e-mail address into the form below together with the captcha, and then click on the button. You will receive an automatic e-mail with a link that enables you to reset your password. If you do not receive the e-mail within a few minutes, please check your spam folder, and check whether the entered e-mail address was correct.

Password recovery

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